Experience

Response is driven by one overarching theme and purpose: the customer. We stand by our belief that the customer is our greatest asset. With that ideology comes the responsibility for us to do all we can to maintain our personal relationship with those we work with.

In an effort to continually improve as a training organization, we survey all of our Advanced Training Students and receive feedback about their experience.

Our amazing speakers, mentors, trainers and customer service team lead the industry in customer service feedback scores.


Survey Results By Phase


Preview Survey Results

Real Estate Preview

4.74 out of 5 Stars

Simple Real Estate Preview

4.55 out of 5 Stars

Stock Preview

4.75 out of 5 Stars

Workshop Survey Results

Real Estate Work Shop

4.79 out of 5 Stars

Stock Workshop

4.86 out of 5 Stars

Live Event Training Survey Results

Boots On The Ground Real Estate

4.93 out of 5 Stars

Trade Masters Lab

4.85 out of 5 Stars

Investor Expo

4.75 out of 5 Stars

1 On 1

4.97 out of 5 Stars

Inner Circle

4.9 out of 5 Stars

Customer Service

Education Customer Service

4.93 out of 5 Stars

Asset Customer Service

4.87 out of 5 Stars

Boots Training Line

4.8 out of 5 Stars


We conducted an audit with our advanced training students:

The audit of students includes those who had purchased and attended an Advanced Training Program greater than 12 months ago, with a survey sample over a 12 month period.


Total Number of Completed Surveys

2,399

Total Number of Advanced Training Students

4,559

67% - Done A Deal

Of those surveyed, 67% have done a deal!

47% - Surveyed

During the audit we were able to reach 47% of our students

9% - Other Priorities

The remaining 9% who have not done a deal say they are busy with other priorities or have decided not to pursue real estate at this time.

24% - Making Offers

Another 24% have not done a deal, but are making offers or working with customer service


Our Student Success

As real estate inventory has risen in the recovery following the market crash in 2007, so has people’s desire to invest. In turn, those investing are feeling a continual need to share what they are learning and experiencing with others. Many of these individuals working with Response share with us how they are not only finding financial freedom for themselves, but want to share what they know with others.

Since completing their training we ask our students about their real estate success. While some students attend the training for the education only, others attend the training to develop active or passive investment income. We survey our students who purchased advanced training—above and beyond the 3-day Workshop—and have the survey results audited by an independent third-party. Because of the nature of each real estate transaction we did not determine whether or not the transaction made money. We are pleased to share with you the outstanding results of our students and training.

The Student Success Disclosure was conducted via a third-party, with students who had purchased and attended an Advanced Training Program Seminar correlated to a Scott Yancey Seminar greater than six months ago, with a survey sample over an 18-month period, the Company or an affiliated partner. Overall response rate was 46%. An “Advanced Training Student” is defined by the Company as an individual who attended the 3-day workshop Seminar, and also purchased advanced training.

These Satisfaction Survey results were compiled over a 12 month period, from the Company, or an affiliated partner, and audited by a third-party. Some students attend the training for education purposes only, but were also included in the Satisfaction Survey results. Not every student like those shown achieve similar results.

Some students attend the training Seminar and do not make money. We provide educational products and training. We do not sell a business opportunity. Additionally, we do not offer any tax, accounting, financial or legal advice. Individual results will likely be determined by individual effort, experience, time spent and the ability to apply what has been learned.